FAQ

What are SIP Methods / Requests and Responses?

SIP uses Methods / Requests and corresponding Responses to establish a call session.

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What is T38 fax?

T38 is a protocol that describes how to send a fax over a computer data network. T38 is needed because fax data can not be sent over a computer data network in the same way as voice communication. See How does FAX work in VOIP environments? for more information about this. In essence, with T38 [...]

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What is a STUN Server?

A STUN (Simple Traversal of User Datagram Protocol [UDP] Through Network Address Translators [NATs]) server allows NAT clients (i.e. computers behind a firewall) to setup phone calls to a VOIP provider hosted outside of the local network.

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What is a SIP-URI?

A SIP URI is the SIP addressing schema to call another person via SIP. In other words, a SIP URI is a user’s SIP phone number. The SIP URI resembles an e-mail address and is written in the following format:

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What does ENUM mean?

ENUM stands for Telephone Number Mapping. Behind this ‘abbreviation’ hides a great idea: To be reachable anywhere in the world with the same number – and via the best and cheapest route. ENUM takes a phone number and links it to an internet address which is published in the DNS system.  

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What are the benefits of an IP PBX / VOIP phone system?

Much easier to install & configure than a proprietary phone system: A software program running on a computer can take advantage of the advanced processing power of the computer and user interface & features of Windows. Anyone with an understanding of computers and Windows can

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What is IVR / interactive voice response?

Interactive Voice Response or IVR is a telephone technology that communicates with a caller through configurable voice menus and data in real time. In an IVR system, callers are given the choice to select options by pressing digits.

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What are the benefits of an IP PBX?

Much easier to install & configure than a proprietary phone system Easier to manage because of web based configuration interface No need for separate phone wiring

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Can you list all known SIP responses?

1xx = informational responses 100 Trying 180 Ringing 181 Call Is Being Forwarded

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What is FOIP – Fax over IP?

FOIP stands for Fax over IP and refers to the process of sending and receiving faxes via a VOIP network. Fax over IP works via T38 and requires a T38 capable VOIP gateway as well as a T38 capable fax machine, fax card or fax software. Fax server software that can talk ‘T38′ allows sending [...]

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